Zinus Reviews

Zinus.com offers a range of mattresses with prices starting as low as $112 for their basic models and going up to around $500 for more premium options. The Green Tea Memory Foam Mattress, a popular choice, starts at $239 for a queen size, making it an affordable option for budget-conscious shoppers. The mattresses come in various thicknesses and types, including memory foam, hybrid, and innerspring. Customers can enjoy a 100-night trial on all mattresses, ensuring satisfaction with the comfort and quality. Additionally, Zinus provides free shipping on orders, adding to the cost-effectiveness of their products.

Zinus.com offers flexible payment plans through Affirm, allowing customers to purchase products and pay in installments over 3, 6, or 12 months with an APR starting from 0%. Approval for financing is quick and easy, and it doesn't affect the credit score. A down payment may be required depending on the credit check and approval. The website also accepts major credit cards, PayPal, and Hoolah as payment methods. It's important to note that Cash-On-Delivery (COD) or cheque payments are not accepted. All payments must be made upon order confirmation, and in the case of product returns, any vouchers or gift cards used will not be refunded.

Zinus.com provides a 100-day trial for their products, allowing customers to return any item within this period if they are not satisfied. The product must be in clean and undamaged condition, with all documents, parts, and accessories included. Upon a successful return request, Zinus issues a prepaid return label and arranges a pickup with FedEx. Refunds are processed within 2 to 5 working days after the return is completed. As for shipping, Zinus offers free shipping on all orders, which includes the return shipping if necessary. However, they do not accept returns or exchanges for mattresses that have been used for more than 100 nights or items purchased from unauthorized retailers.

Among the popular products from Zinus, the Green Tea Memory Foam Mattress stands out for its affordability and comfort. It is designed to provide pressure relief through a three-layer construction and is infused with green tea for freshness. The mattress is available in various thicknesses and is praised for its firmness and support. Additionally, Zinus offers a range of bedroom furniture, including the Linda Wood Platform Bed Frame and the Suzanne Metal and Bamboo Platform Bed Frame with USB Port, which are known for their style and functionality. The brand also provides Ultra Cooling Green Tea options for those who prefer a cooler sleep experience.

To contact Zinus customer support, there are several options available. For immediate assistance, one can call their customer support team at 1-800-613-1225, available from 6am to 6pm PST, Monday through Sunday. Additionally, questions can be sent via email, and the support staff will respond within 24 hours. For those interested in working with Zinus or for media and press inquiries, specific email addresses are provided on their website. Furthermore, a handy form is available on the Zinus website to register products, submit warranty claims, or send emails directly to their customer care team.

Zinus mattresses are known for their innovative features and comfort. They offer a variety of mattresses including memory foam, hybrid, and innerspring models. The mattresses often include green tea extract and ActivCharcoal to help maintain freshness and control odors. Many options provide pressure relief and supportive feel, with layers of CertiPUR-US® certified foams. Some models also feature cooling technologies, such as cooling gel or cool-to-the-touch covers, especially beneficial for hot sleepers. Additionally, Zinus mattresses are designed with multiple layers to align the spine and cradle joints, offering a medium-firm feel that conforms to the body's shape. The brand emphasizes durability, comfort, and value, making their mattresses a popular choice among consumers.